Short-Term Rental Management · Durban, SA

Your Property,
Expertly
Managed.

We handle everything — from listing your property on Airbnb and Booking.com to managing bookings, guests, and physical check-ins — so you earn more with less effort.

Free Listing Audit View Packages

R268k+

Revenue Generated (2025)

Platform Listing & Optimisation

Booking & Guest Communication

Physical Check-In Management

Maintenance Coordination

Cleaning & Turnaround

3+Platforms

24/7Guest Support

68+Bookings Managed

Who We Work With

Built for Property Owners
of Every Type

Whether you own a single unit or a portfolio of properties, we have the expertise and structure to maximise your rental income.

🏠

Individual Landlords

You own a property and want to earn more from short-term rentals without the day-to-day hassle. We become your professional management arm.

🏢

Business Owners

You have commercial spaces or serviced units you'd like to list on short-term platforms. We handle the full operational side so you stay focused on your core business.

🏘️

Guest Houses & BnBs

Established guest houses looking to expand their digital reach and streamline operations across multiple booking platforms with professional management.

📈

Property Investors

You've invested in property and want a hands-off income stream. We optimise your listings for maximum occupancy and revenue with minimal involvement from your side.

🌍

Overseas Property Owners

You own property in South Africa but manage it from abroad. We are your trusted on-the-ground team handling everything from listings to physical property care.

🤝

Entrepreneurs

You want to enter the short-term rental market without the steep learning curve. We set you up for success from day one — platforms, pricing, and processes.

Our Services

Everything Your
Rental Needs

We offer a full spectrum of short-term rental management — from pure digital platform management to complete hands-on property care. Choose exactly what you need.

Core Service 01

Platform Setup & Listing Optimisation

We create and professionally optimise your listing on Airbnb, Booking.com, and other platforms — with compelling descriptions, strategic pricing, and standout photography guidance.

Professional listing creation & copywriting
Platform-specific optimisation strategies
Dynamic pricing setup
Multi-platform syndication

Guest communication and booking management

Core Service 02

Online Booking & Guest Management

We handle all incoming bookings, guest enquiries, and communication on your behalf — maintaining fast response times and professional guest relations around the clock.

24/7 guest communication
Booking confirmation & coordination
Guest screening & vetting
Review management

Add-On 03

Physical Check-In Management

For owners who need boots on the ground, we physically receive and check in guests, ensuring a seamless and professional welcome experience that earns five-star reviews.

In-person guest check-ins & check-outs
Key management & access coordination
Welcome orientation for guests
Incident handling on-site

Property cleaning and maintenance operations

Add-On 04

Full Property Operations

Our most comprehensive service — we coordinate cleaners, manage maintenance, liaise with contractors, and ensure your property is always in pristine, guest-ready condition.

Cleaning & turnaround coordination
Maintenance & repairs management
Linen & supplies restocking
Regular property inspections

For Existing Listings · Free · No Obligation

Your Listing is Live.
But Is It Performing?

Already listed on Airbnb or Booking.com but not getting the bookings you expected? We'll take a fresh, expert look at your listing and tell you exactly what's holding it back — pricing, visibility, photos, copy, reviews. Honest feedback, no strings attached.

📸 Photos & first impressions 💰 Pricing vs. the market 🔍 Search visibility & ranking ⭐ Reviews & guest experience ✍️ Listing copy & presentation 📊 Competitor benchmarking

100% Free · No Sales Pitch

Free Listing
Performance Audit

Share your listing with us. We'll review it and get back to you within one business day with clear, actionable feedback.

Request My Free Audit

For owners with an existing Airbnb,
Booking.com or other STR listing.

Service Packages

Choose Your Level
of Management

We offer flexible service tiers designed to match your needs, goals, and desired level of involvement.

Tier 1

Launch

Perfect for property owners who want a professional setup but are confident managing their own bookings going forward.

✦Professional listing creation on your chosen platforms
✦Listing copywriting & photography guidance
✦Pricing strategy consultation
✦Platform policies & best practices training
✦Handover to owner for ongoing management

Get Started

Getting Started is Simple

From your first conversation with us to your first booking, we make the process seamless and swift.

Discovery Call

We learn about your property, goals, and preferred level of involvement to recommend the right package.

Onboarding

We collect your property details, photos, and preferences. We handle the rest — listing creation and platform setup.

Go Live

Your property goes live across platforms, optimised for visibility and maximum booking potential from day one.

We Manage, You Earn

We handle every guest interaction, booking, and operational need. You receive regular reports and your income.

🛡 Property Protection

Guest Safety & Screening

Your Property is
Always Protected

One of the biggest concerns property owners have about short-term rentals is who is staying in their home. We take that responsibility seriously. Every guest who books through us goes through a structured screening process before they ever set foot in your property.

We leverage the built-in verification systems of Airbnb and Booking.com — which include government ID verification, profile history reviews, and guest ratings — combined with our own internal vetting layer to ensure only responsible, verified guests are accepted.

For private bookings, we apply our own guest screening protocol including identity confirmation and reference checks where applicable, giving you the same level of protection off-platform as on.

🏠

Your property is managed like it's our own. We don't just fill beds — we protect your asset, your neighbours, and your reputation.

Platform Identity Verification

We only accept bookings from guests who have completed government-issued ID verification on Airbnb and Booking.com. Unverified profiles are declined, regardless of availability.

Guest History & Review Assessment

Every booking request is reviewed against the guest's prior rental history. Guests with negative reviews, disputes, or no track record are flagged and assessed before acceptance.

Purpose of Stay Confirmation

We communicate with every guest prior to arrival to confirm the purpose of stay, expected guest count, and that house rules are understood and agreed to in writing.

Security Deposits & Platform Protection

We ensure security deposits and platform host guarantees are in place on every booking, providing a financial safety net for accidental damage or policy breaches.

Post-Stay Inspection

After every checkout, we conduct a property inspection — or arrange one via our trusted on-ground team — to confirm the property is in the expected condition before the next guest arrives.

Client Testimonials

What Property Owners
Say About Us

Airbnb Host

★★★★★

"I was sceptical about handing over my property to someone else, but Dzaka Properties exceeded every expectation. Within the first two months they had my unit consistently booked. My income has more than doubled compared to when I was managing it myself."

Thabo M.

Landlord · Durban North

Booking.com

★★★★★

"I live in Johannesburg and own a guest house in Durban. Managing it remotely was a nightmare until I found Dzaka. They handle everything — check-ins, cleaning, maintenance — and I receive detailed monthly reports. Absolute peace of mind."

Nompumelelo K.

Property Investor · Johannesburg

Multi-Platform

★★★★★

"I have six units and was struggling to keep up with bookings, guest messages, and reviews across multiple platforms. Dzaka took everything over and optimised our pricing strategy. December was our best month ever — over R75,000 in revenue."

Sipho N.

Guest House Owner · uMhlanga

Booking.com

★★★★★

"What impressed me most was how professional their guest communication is. My reviews went from 7.5 to 9.2 on Booking.com within three months. Guests consistently mention the smooth check-in experience and prompt responses."

Priya M.

BnB Owner · Berea

Airbnb Host

★★★★★

"I started with just the Launch package to get my listing set up — the listing they created for me was so well-written and optimised that I started getting bookings within the first week. I've since upgraded to the full management service."

Buhle G.

Entrepreneur · Durban CBD

Full Service

★★★★★

"Dzaka Properties doesn't just manage bookings — they genuinely care about your property. When a maintenance issue came up, they handled it before I even knew about it. That level of proactiveness is rare and exactly what you need when you're a busy professional."

Lungelo Z.

Property Owner · Umgeni

Why Dzaka Properties

The Difference Expertise
Makes

💼

Dedicated Professionals

Short-term rental management is all we do. Our focused expertise means better results for your property than a generalist agency can offer.

🎯

Revenue-Focused Strategy

We use dynamic pricing, seasonal strategies, and platform algorithms to maximise your occupancy rate and income year-round.

💬

Professional Guest Relations

We respond to guests promptly and professionally, building your reputation through exceptional service and five-star reviews.

📊

Full Transparency

Monthly performance reports, clear financials, and open communication keep you fully informed and in control of your investment.

🔧

End-to-End Capability

From digital management to physical property operations, we scale our service to your exact needs — no need to coordinate multiple service providers.

🏆

Proven Results

Our data speaks for itself — R268,000+ in revenue generated for a single property in 2025, across 68+ bookings on multiple platforms.

Get In Touch

Start the
Conversation

Fill in the form and a member of our team will be in touch within one business day to discuss your property and the best fit for you.

info@dzakaproperties.com

Phone

+27 78 868 3895

Chat on WhatsApp

Based In

Durban, KwaZulu-Natal, South Africa

Your Property,
Expertly
Managed.